Terms & Conditions

Welcome to ZenMounts. By accessing this website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

ZenMounts designs and sells motorcycle riding accessory products including helmet mounts and related accessories.

By using this website, you confirm that:

  • you are at least 18 years old or using the website under supervision of a guardian
  • the information provided during purchase is accurate
  • you will use our products responsibly and as intended

We reserve the right to modify products, pricing, policies, or website content at any time without prior notice.

2. Product Information

We make every effort to accurately display product details, compatibility information, colors, and images.

However:

  • slight variations in finish, texture, or appearance may occur, especially for 3D printed products
  • actual colors may vary depending on screen settings
  • products may evolve over time for strength, fitment, or manufacturing improvements

Minor cosmetic variations that do not affect functionality are not considered defects.

3. Helmet Compatibility

Many ZenMounts products are specifically designed for selected helmet models.

Customers are responsible for:

  • selecting the correct helmet model while ordering
  • verifying compatibility before purchase

If you are unsure about compatibility, please contact us before placing the order.

ZenMounts is not responsible for incompatibility caused by incorrect model selection by the customer.

4. Installation & Usage Disclaimer

ZenMounts products are aftermarket motorcycle accessories and are not safety equipment.

Customers are responsible for:

  • proper installation
  • inspecting the product before each ride
  • ensuring secure mounting of devices and accessories

Improper installation, misuse, modification, crashes, excessive heat exposure, impacts, or normal wear may affect product performance.

ZenMounts shall not be held responsible for:

  • damage to helmets, devices, motorcycles, or accessories
  • loss of mounted devices during riding
  • accidents, injuries, or damages arising from product use or misuse

Users must discontinue use immediately if any looseness, cracking, deformation, or damage is observed.

5. Riding Safety

Always prioritize safe riding practices.

Do not interact with mounted devices while riding in unsafe conditions or in violation of local traffic laws.

ZenMounts products are intended only as convenience accessories and do not replace rider judgment, attention, or safe riding practices.

6. Orders & Cancellations

Orders may be cancelled before dispatch.

Once an order has been shipped or production has begun, cancellation requests may not be possible.

ZenMounts reserves the right to cancel any order due to:

  • pricing errors
  • suspected fraud
  • inventory issues
  • unavailable materials
  • incorrect customer information

In such cases, a full refund will be issued.

7. Returns & Refunds

Please refer to our Refund & Return Policy for detailed information regarding:

  • returns
  • replacements
  • refunds
  • damaged items
  • eligibility conditions

8. Shipping

Delivery timelines are estimates and may vary depending on:

  • courier operations
  • weather conditions
  • regional restrictions
  • holidays or unforeseen delays

ZenMounts is not liable for delays caused by third-party shipping providers.

Customers are responsible for providing accurate shipping details. Additional shipping charges due to incorrect addresses may apply.

9. Intellectual Property

All content on this website including:

  • logos
  • product designs
  • images
  • text
  • graphics
  • product names
  • CAD designs and files

are the property of ZenMounts unless otherwise stated.

Unauthorized copying, reproduction, resale, or commercial use of our designs or content is prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, ZenMounts shall not be liable for:

  • indirect or consequential damages
  • loss of devices or personal property
  • riding-related incidents
  • installation errors
  • product misuse
  • temporary website interruptions

Our total liability for any claim shall not exceed the purchase value of the product involved.

11. Warranty

ZenMounts may provide limited support for manufacturing defects on selected products.

The warranty does not cover:

  • accidental damage
  • crashes or impacts
  • misuse
  • modifications
  • normal wear and tear
  • heat or environmental damage

Warranty decisions are subject to inspection and approval by ZenMounts.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or products shall fall under the jurisdiction of courts located in Dehradun, Uttarakhand.

13. Trademark Disclaimer

All helmet brand names, model names, logos, and trademarks mentioned on this website are the property of their respective owners.

These names are used strictly for identification and compatibility reference purposes only.

ZenMounts is an independent aftermarket accessory brand and is not affiliated with, endorsed by, sponsored by, or associated with any helmet manufacturer unless explicitly stated.

14. Contact Information

For any questions regarding these Terms & Conditions, contact:

ZenMounts
Email: admin@zenmounts.com